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Pallet Design System™ Support
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release of NWPCA’s Pallet Design System™ (Version 5.4) is available!

The release of Pallet Design System™ V5.4© provides pallet specifications and analysis results in  multiple languages: english, Dutch, French, German, Italian, Portuguese, Spanish or Swedish.

On the View menu in V5.4©, Users can quickly switch between one language and another. The following items are available in any of the languages (at the click of a button):

  • Pallet Specification Sheet
  • 2-D and 3-D Pallet Drawings
  • Unit Load Specifications and Drawings
  • Pallet Analysis Results
  • Pallet Production Order

Read the PDS V5.4 Product Release for more information.


A comprehensive PDS User’s Guide is built into the software program to help answer questions 24/7 regarding pallet design. It is readily available and accessible from the Opening Window Start Dialog, through the Help menu, and at the bottom left of every window within the design wizard. PDS Users can also search this valuable resource to learn more about pallet design from a variety of topics.

Technical Issues - Contact Us

NWPCA employs a great team of dedicated professionals that can assist with the wide range of technical and other issues related to use of PDS, LoadSync™ and FastenerSync™. Contact the NWPCA Staff below to answer questions about the product or any issues you are encountering with PDS or phone us at: 703-519-6104.

Susan Cheney, PDS and Membership Services Manager

  • Software downloads
  • Changing Computers
  • Lease Renewals, Sales, add-ons
  • Billing, payments

    Brad Gething, PhD, Director of Science & Technology Integration

  • New pallet designs
  • Troubleshooting a pallet design with your desired specification

    John A. McLeod III, Director of the Pallet Design System™ 

  • Software development and features
  • New product enhancements

    Kevin Richey, Senior Software Engineer 

  • Software function issues

    Learn more about The Pallet Design System™ of the National Wooden Pallet & Container Association by contacting NWPCA Headquarters at 703-519-6104.