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Pallet Design System™ Support
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NWPCA employs a great team of dedicated professionals that can assist with the wide range of technical and other issues related to use of PDS, LoadSync™ and FastenerSync™.

Contact the NWPCA Staff below to answer questions about the product or any issues you are encountering with PDS or phone us at: 703-519-6104.

Susan Cheney, PDS and Membership Services Manager

  • Software downloads
  • Changing Computers
  • Lease Renewals, Sales, add-ons
  • Billing, payments

    Brad Gething, PhD, Director of Science & Technology Integration

  • New pallet designs
  • Troubleshooting a pallet design with your desired specification

    John A. McLeod III, Director of the Pallet Design System™ 

  • Software development and features
  • New product enhancements

    Kevin Richey, Senior Software Engineer 

  • Software function issues

    Learn more about The Pallet Design System™ of the National Wooden Pallet & Container Association by contacting NWPCA Headquarters at 703-519-6104.

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