A1: We still use our fax machine although we are scanning and emailing more frequently. I use my paper rolodex quite often. We also have a 2" binder with a daily calendar to pencil in our delivery schedule. It's how we all communicate with what is going out every day.
A2: Definitely my smart phone. If I'm not at my computer, then I am working from my iPhone emailing or connecting to my computer to create and print sales orders. I couldn't live without GPS.
A3: Our computers are the most important technology we use. Quickbooks and Microsoft Office are necessities.
A4: I have an "if it's not broke don't fix it" mentality. So I don't expect to use new technology unless I am forced to. But I will say that I’m keeping the robotic pallet making machines in the back of my mind because it is getting harder to find good labor.