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Q&A: Callen Cochran, Business Dev. Manager, United Pallet Services

Posted By Callen Cochran, Tuesday, January 31, 2017
Updated: Tuesday, January 3, 2017

A1: We still rely heavily on the fax machine. Its days are numbered, but it’s just easy to enter the fax number, hit send, and walk away.

A2: Personally, I’m doing away with filing invoices and statements, there’s too much paper to manage. I love Evernote, which is an App that can easily “snap” a picture of invoices whenever I receive them. Once the digital image is there, I save it in the appropriate digital notebook and then shred the actual document. Evernote has proven to be a great external brain for me. It can document pretty much anything – photos, passwords, news articles, etc.

A3: We implemented a cloud-based CRM software almost two years ago. It also serves as our dispatch board. The idea of having to scrap it and go back to our previous methods makes my head hurt!

A4: New technologies and the pallet industry seem to go together like oil and water, however I can see us investing in robotics or automation in the somewhat short term if the labor situation continues down the current path.

Email Callen Cochran, United Pallet Services, Inc.

Tags:  app  crm  digital  software  technology 

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