Warehousing is growing in our area, and I foresee that the labor supply will steadily get lower every year. We will need to stay competitive on the market. Working conditions, opportunities of advancement, location, public transportation availability, benefits, pay, employee recognition and engagement, company reputation, work ethics, management are all contributing factors.
Our main challenge is attracting candidates who have good work ethics. The work is highly physical, and in all weather conditions. For example, a good forklift driver could easily find work in a warehouse for the same pay and in a better environment. New and established warehouses, as well as manufacturers in Lehigh Valley, compete with us for labor, be it entry level or mid-management.
Consider solutions to strengthen and promote a culture of engagement, safety and accountability, all which can contribute to attracting, and retaining, qualified and loyal employees. Some ways to achieve said goals are:
- Empowering our managers to seek and offer solutions from within; accountability for themselves and for their teams.
- Having structured processes and training for employees, managers, supervisors and team leads.
- Continually check the pulse of the workforce from job posting to hire, through orientation, training and starting their job, providing them feedback through regular performance reviews, and showing them a career path if that interests them.